The Customer Profitability Management (CPM) team is responsible for the management and development of innovative system solutions that generate valuable business insights about our customers and profitability in the RedBull organisations around the globe.

In this role, based on business and user needs, you'll be entrusted with identifying, designing, and implementing system enhancements as well as new processes and technologies. Your mission will be to find process efficiencies, secure data quality and improve user experience. You'll also be responsible to responsible for implementing our CPM tools in subsidiaries worldwide, as well as ensuring that there are correct processes in place for the analysis of customer profitability. As part of the projects, you'll lead or support, you'll be entrusted and encouraged to bring forward innovative ideas and methods to tackle complex topics. Additionally, you'll act as a point of contact for local Key Users and support them in case of any tool questions as well as system issues.

Areas that play to your strengths

All the responsibilities we'll trust you with:

• In this role, you'll lead project teams and projects from end to end: from project planning, over understanding and documentation of business requirements (BSS), to system testing, implementation and training the users. Those projects include system enhancements, new developments as well as the implementation of CPM tools in RedBull subsidiaries worldwide. Depending on the project's complexity, urgency, and length, you'll define which approach and methodology to apply to achieve the project goals best. You'll be expected to challenge the status quo, facilitate discussions, as well as continuously identify and manage various project and process dependencies.
• In this role, you'll be a partner for both subsidiaries and HQ in establishing and fully taking advantage of the potential of the CPM system, with a focus on business processes. You'll collaborate with sales, revenue management, finance and operations teams to capture business requirements and keep a strong alignment on the short and long-term strategy. Hence, it is important that you have a solid and diverse business background in order to understand and challenge different cross-functional topics.
• You'll act as a global point of contact for the CPM tool and help local key users around the world in case of process or system-related issues and questions. Thereby, you'll ensure proper system functioning, find efficiencies and tackle areas of opportunity concerning system handling and related business processes within the CPM system. Furthermore, you'll work on initiatives that aim to support subsidiaries in optimizing their cross functional processes and improving their data quality.
• Another task is the conception and creation of trainings and workshops as well as the preparation of related materials and documentation. You'll hold on-site and online trainings for the system users of our subsidiaries to ensure proper system handling and to strengthen the connection with key users.

• For this reason, a proven track record of stakeholder management and strong communication skills is vital for this role. An understanding of complex technical solutions, general technical affinity and prior experience with system implementation is essential.
• At least 4 years of relevant experience in Project Management/ Finance/ Controlling/ Product Management/ IT/ Sales
• University Degree in Business Administration or Finance or IT
• Strong IT skills and technically savvy, familiarity with ERP systems or any integrated business analytics tool is an advantage (SAP - CRM, ERP (SD, FI, COPA, CCM), S4/HANA, SAC, BI or Essbase, Oracle, Salesforce, etc.)
• Experience in the FMCG industry and/or focus on sales controlling or revenue management is an advantage
• Ability to understand complex processes, identify risks and find solutions
• Results-oriented team player with strong communication and presentation skills
• Highly organised, proactive and passionate for learning

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